Frequently asked questions

What is included in my Membership?

Our all women’s training facility offers a variety of monthly membership programs including month-to-month and long term fitness commitments.  All memberships include one-to-one personal assistance on Nautilus for Women training equipment and Pre Cor Cardiovascular equipment, Group Fitness Classes (Spinning not included), Personal Cardio Theater with cable, and full-access to the club six days per week during all club hours. 

How do I use a Guest Pass?

Non-members are eligible to use guest passes when they are first time visitors to FitZone for Women Livonia and are 18 years or older.  All guest passes require advanced notice in order to schedule an equipment training appointment and to ensure the safe use of all fitness equipment.

How do I change the billing/address and/or telephone information on my membership?
To make any account changes including updating your billing account, credit card expiration, monthly draft date, address, and/or telephone number, please contact:

Affiliated Acceptance Corporation (AAC) at 1-800-233-8483.

How do I stop the billing on my account and just get a bill in the mail?
In order to maintain an active membership, all of our memberships must have an account provided from which we can draft your monthly membership dues. However, if you do not want your dues to debit from the account we have on file, you can make a payment at the club for the next month´s dues two days or more before your payment is due. Example: If you don't want your checking account debited or your credit card charged for your June 5th dues, make your payment at the club by June 3rd.

How do I cancel my membership? 
If you are the lead/primary member, you can go into the club and complete a written notice to cancel your membership. Forms are available at the front desk. Cancellations are not accepted via e-mail. A 45-day notice of cancellation is required.